Returns & Refunds

There is the possibility of a return or an exchange.

Please notify us first and return the goods within 14 days of receiving the product.

In the event of a return, you will be refunded within 14 days of receiving the product.

For the return or the exchange we charge a fee of 1.50 EUR.

Shipping Information

  • We offer standard DPD shipping within Germany.

  • The delivery time is approx. 3-5 working days.

  • Please allow 1-2 working days for the order to be processed.

  • We do not ship on Sundays or public holidays.

  • The shipping costs depend on the product and are automatically included in the price after the order has been placed.

  • From 49 EUR value of goods we deliver free of charge

  • For shipping outside of Germany, please contact us at Orangekiss@gmx.de or WhatsApp +49 15126778831.